Receiving the error message: "Oops! Check your settings"? Here are the steps to follow:
-
Check the stability of your Internet connection
- Ensure that your Internet connection is stable. Ideally, use a wired connection with a minimum speed of 10 Mbps for both download and upload.
- After this check, refresh the page.
-
Check your company's network settings
- Make sure that your company's network settings allow access to the domain nexam.io.
- Verify that you are not connected to a VPN. If access is blocked, use a public network and refresh the page.
-
Check if you are using a security suite
- Some security suites, such as McAfee or Norton, may restrict access to certain sites.
- Temporarily disable your security suite and then refresh the page.
If none of these solutions work, contact Nexam technical support at support@nexam.io for assistance.
***
Nexam allows you to securely administer and grade exams online, in the classroom, or remotely.
Nexam is the preferred platform for regulatory bodies, associations, government agencies, and educational institutions. Visit our website at Nexam.io!